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CASE STUDY
From Static Spreadsheets to Dynamic Shareable Insights
How Toronto Pearson Airport transformed fragmented, manual reporting into a centralized, real-time dashboard — eliminating version control chaos, reducing hours of manual work, and enabling faster, data-driven decisions across teams.
CLIENT
Greater Toronto Airports Authority (GTAA)
INDUSTRY
Airport Operations & Management
ANNUAL PASSENGERS
50M
01
The Challenge
Reporting Bottlenecks and Version Control Chaos
Sharing vital passenger data across the organization was a major hurdle. Their process was painfully manual: a dedicated employee would spend hours copying and pasting data into an Excel spreadsheet to generate reports. This method was slow, prone to errors (like corrupted Excel files), and created a single point of failure.
Distributing static spreadsheets led to confusion over which version was the latest, and there was no way to ensure everyone was looking at the same, accurate information.
Data was stuck in a report, not empowering the teams that needed it.
Key Pain Points
Manual, error-prone reporting
Version control confusion
Limited data accessibility and usability
02
The Solution
Instant Dashboards for the Whole Team
PlaneSight’s InsightHub transformed their reporting from a manual chore into an automated, strategic advantage.
Automated, Repeatable Reporting
We replaced fragile spreadsheets with a live connection to their clean, Oracle-based data. The process of generating a report went from hours of manual labor to simply "pressing a button to update the data."
Centralized, Secure Access
Instead of emailing files, we provided a centralized dashboard accessible to anyone with permission. This eliminated version control issues and ensured every team—from finance to operations—was always looking at the same, accurate numbers.
Built for Integrity
The dashboard data is pulled directly from the secure database, meaning users can view and analyze information without the risk of accidentally corrupting the source data.
03
The Result
Faster Decisions and Empowered Teams
The airport unlocked efficiency and clarity across multiple departments.
Dramatic Time Savings
They eliminated countless hours previously wasted on manual data compilation and distribution.
Confident Decision-Making
Teams now make decisions based on live, accurate data they trust, accessible in a user-friendly dashboard. labor.
Scalable Collaboration
Sharing insights is now effortless and secure, breaking down silos and ensuring organizational alignment.
The Bottom Line
PlaneSight turned their critical passenger data from a static, error-prone report into a dynamic, shareable asset that drives the entire organization forward.
The distribution of the data set is easier... you have one platform to share this data where it can't be corrupted. It's much more efficient.
Mark Leung
Associate Director, Accounting Services, GTAA